Community Banking Customer Support Specialist
7 days ago
The role of a customer service officer involves being the primary point of contact for customers, providing exceptional service and support to ensure their needs are met. This is an excellent opportunity for individuals who are passionate about delivering outstanding customer experiences.
Job Description:This is a challenging and rewarding role that requires the ability to work in a fast-paced environment. As a customer service officer, you will be responsible for managing customer inquiries, resolving issues, and providing guidance on our products and services.
Required Skills and Qualifications:- Extensive experience in a customer service environment
- Demonstrated competence in achieving consistent sales results
- Excellent communication skills, both verbal and written
- An eagerness to understand and share with others what makes our approach unique
This role offers a range of benefits, including the opportunity to develop your skills and knowledge, work in a dynamic and supportive team environment, and make a real impact for our customers and community.
We're looking for someone who is comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs.
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