Global Student Experience Coordinator
3 hours ago
We are seeking a highly skilled Global Student Experience Coordinator to join our team at EF International Language Campuses in Brisbane.
Salary: $80,000 - $110,000 per year (dependent on experience)
Job Description:The Global Student Experience Coordinator is a pivotal role that plays a key part in the overall administrative functions for the school and operations. The ideal candidate will have outstanding communication and interpersonal skills, with the ability to remain calm under pressure.
Key Responsibilities:
- Liaise with EF Sales Offices in over 50 countries globally, handling student bookings and administration;
- Review and confirmation of all bookings in our CRM system, and preparation of student visa documents;
- Play an active role in student welfare, following up on student concerns & enquiries in collaboration with the relevant departments across the school;
- Answer all internal and external queries in a professional and timely manner;
- Deliver excellent customer service to our students and visitors;
- General support for the rest of the school team particularly the activities team & their events;
Requirements:
- Awareness and appreciation of cultural differences;
- Ability to work in a fast-paced environment;
- Positive attitude;
- Strong sense of ownership and drive to succeed;
- Highly developed customer service focus;
- A friendly and international environment in a central location;
- Be part of a truly international environment with a young, energetic team of co-workers by your side;
- Regular Professional and Personal Development trainings;
- Opportunities for career advancement;
- Making a real difference in people's lives through education;
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