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Technical Manager

2 months ago

Sydney, New South Wales, Australia eFinancialCareers Ltd. Full time
Job Description

About the Role

We are seeking an experienced Technical Manager to join our team at eFinancialCareers Ltd. as a Claims Expert - Short Tail Portfolio. The successful candidate will be responsible for managing a complex portfolio of commercial line claims with high exposure across multiple jurisdictions, adhering to authority levels within the business lines.

Key Responsibilities

  • Manage a diverse portfolio of claims, providing technical guidance and coaching to Claims Specialists, and serving as a referral point for coverage, reserving, and payment decisions.
  • Engage with global 'large loss' teams as per authority procedures, upholding a 'no surprises' reporting philosophy.
  • Oversee the claims portfolio to ensure claims are handled efficiently, appropriately, and in compliance with regulations.
  • Report and present complex loss and claims information to stakeholders, maximize recoverable income through proactive reinsurance engagement, and manage external service providers.
  • Support business development initiatives and stay up-to-date with claims and industry trends.

About You

  • Require extensive experience in complex claims handling within relevant business lines, or a lawyer with a minimum of 7 years post-qualification in insurance litigation.
  • Must possess deep technical knowledge of relevant business lines, including independent coverage assessment and a comprehensive understanding of the legal process.
  • Need to have excellent communication skills, with the ability to influence, alongside strong analytical, strategic, and problem-solving abilities.
  • Should have highly developed negotiation and investigation skills, with a capacity to effectively plan, prioritize, and manage tasks and resources.
  • Must maintain current knowledge of insurance guidelines, legislation, and regulations, demonstrate proficiency with relevant systems and tools, and uphold a growth mindset with a commitment to ethics and professionalism.

What We Offer

  • A dynamic and supportive work environment that values diversity and inclusion.
  • A comprehensive benefits package, including access to on-demand learning resources and programs to support career development.
  • Opportunities for professional growth and advancement within the company.
  • A commitment to work-life balance and flexible working arrangements.