Charity Services Officer

5 days ago


Melbourne, Victoria, Australia Australian Taxation Office Full time
About the Role

We are seeking a Charity Services Officer to join the Australian Charities and Not-for-profits Commission (ACNC) in Melbourne CBD.

As a Charity Services Officer, you will be responsible for providing administrative and business support to various teams within the ACNC. This includes customer service, records management, and data verification across multiple sources.

You will work collaboratively with colleagues to resolve workplace issues by referring to procedures and protocols, and providing advice and support for administrative and business activities.

The successful candidate will have the opportunity to work across the ACNC, depending on work priorities, and may be offered on an ongoing or non-ongoing basis.

Key Responsibilities:

  • Provide customer service and support to ACNC stakeholders
  • Manage records and data across multiple sources
  • Verify data accuracy and completeness
  • Assist with resolving workplace issues and providing advice and support

Requirements:

  • Relevant experience in administrative or business support roles
  • Excellent communication and customer service skills
  • Ability to work collaboratively and independently
  • Strong attention to detail and organizational skills

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional development and growth
  • A competitive salary and benefits package


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