Data Collection Project Manager

4 weeks ago

Sydney, New South Wales, Australia Appen Full time
About Appen

Appen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation. To achieve this, we leverage our global crowd of over one million skilled contractors, speaking over 180 languages and dialects, representing 130 countries. Our advanced AI-assisted data annotation platform enables us to collect and label various types of data like images, text, speech, audio, and video. This data is crucial for building and continuously improving the world's most innovative artificial intelligence systems. As a trusted partner to leaders in technology, automotive, finance, retail, healthcare, and government, Appen is committed to creating an inclusive and diverse workplace.

Job Summary

The Recording Supervisor is responsible for executing data collection projects using Appen's data collection systems, software, and equipment. This role involves instructing on-site participants based on project-specific needs and supervising data collection. Effective communication with potential participants is also required, sometimes via email and sometimes via phone.

Key Responsibilities

* Execute data collection projects of different types using Appen's data collection tools.
* Maintain project trackers and monitor key project metrics.
* Report any feedback or issues to the Data Collection lead.
* Respond to participant queries.
* Set up payments for data collection participants.
* Deliver to project objectives within project scope, timeline, and budget.
* Follow quality management processes and take corrective measures as required.
* Communicate with all stakeholders in a timely, clear, and concise manner.

Requirements

* Computer literate and able to pick up new tools and systems quickly and with accuracy.
* Service-oriented approach.
* Demonstrated time management and organizational skills.
* Attention to detail.
* Commitment to quality (ability to follow quality management processes).

Preferred Qualifications

* Knowledge of Microsoft Office tools - Excel, Word, and Outlook.
* Proficiency in English, with excellent oral and written communication skills.
* Experience with audio recording equipment and software desirable but not required.
* Bi-lingual in a second language is a bonus.

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