Retail Department Leader

2 weeks ago


Brisbane, Queensland, Australia JP Smith Full time

About the Role:

As a key member of the JP Smith team, you will lead a team in the Retail department, responsible for day-to-day store operations, stock control, and store presentation. Your objective will be to lead your team to achieve the best results for both the store and your customers.

Key Responsibilities:

  • Lead, motivate, and inspire your team to succeed and reach their allocated targets and goals.
  • Drive a positive culture, review performance, and develop your team.
  • Supervise and ensure completion of daily outcomes/duties, including preparation of stock for the retail side of the business.
  • Build and maintain customer rapport, ensuring a positive experience for your clientele and resolving any disputes or concerns from your customers.
  • Ensure profitability and viability of the organisation along with a memorable customer experience.

About You:

To be successful in this role, you will have experience leading a team, preferably in a retail or sales environment. You will have excellent communication skills and the ability to engage with customers at every level. You will possess problem-solving and people skills, as well as a passionate and outgoing approach to leading a team.

Working with JP Smith:

Our client is open 7 days a week, and this position will require some rostered weekend work. If you are a motivated and experienced leader looking for a new challenge, please submit your resume to JP Smith Recruitment & HR.


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