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Digital Transformation Solutions Expert

2 months ago

Sydney, New South Wales, Australia Microsoft Full time
About the Role

As a Digital Transformation Solutions Expert within Microsoft's Enterprise Digital Sales team, you will play a key role in driving growth and customer satisfaction through the adoption of Microsoft Cloud solutions.

Key Responsibilities:

  • Customer Engagement: Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.
  • Technical Advisory: Be the key trusted advisor and influencer in shaping customer decisions to buy and adopt Microsoft Azure solutions by winning the customers' technical decision for consumption projects and usage scenarios through tailored messaging, technical discussions, and aligning the appropriate solutions partners, programs and resources to guide them in decision making and consumption plans.
  • Business Analysis: Collaborates with Digital Specialists, extended sales team, partners to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Elevate team capabilities and focus on working smarter and more effectively. Prioritizing time with customers and partners, leveraging tools and processes to run and grow the business and build a stronger team.
  • Solution Demonstrations: Lead technical demonstrations of Azure solutions to explain and prove the capabilities of Microsoft Azure relative to the customers business and technical objectives. Collaborates with account teams, partners, or services to track, qualify, and expand new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales to determine the quality of the opportunity and whether to proceed.
  • Digital Transformation: Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Has a deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops, Webinars, and direct engagement.
  • Relationship Building: Build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders. Collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business and maximize scale through partners; work with technical specialist/CSA to secure commitment.
  • Deal Closure: Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners, creating demand leading with industry use cases.

What You'll Need:

  • Strong understanding of Microsoft Cloud solutions and their applications in various industries.
  • Excellent communication and interpersonal skills to engage with customers and internal stakeholders.
  • Ability to work collaboratively in a team environment and build strong relationships with partners and customers.
  • Strong analytical and problem-solving skills to identify business opportunities and develop targeted solutions.
  • Experience in sales or business development, preferably in the technology industry.