Client Experience Manager
1 week ago
Delivering Exceptional Client Experiences
Job Description- Welcoming clients and ensuring a positive experience
- Scheduling appointments and confirming with clients
- Providing administrative support to clinicians
- Managing clinic operations, including opening and closing procedures
- Answering phone calls and managing the shared email inbox
- Billing clients correctly and processing payments
- Leveraging software applications for efficient operations
- Prior customer service or administration experience
- A passion for delivering outstanding client experiences
- Excellent communication and active listening skills
- Resilience, self-motivation, and high energy levels
- Strong organisational and time management skills
- Ability to work autonomously and effectively within a team
- Focus on results and achieving excellent outcomes
- Intermediate computer skills
- An interest in learning about hearing aid features and basic repair/maintenance
- Competitive remuneration package with performance bonuses
- Salary packaging options
- Uniform allowance
- Paid parental leave
- Access to employee discounts and wellbeing programs
- Generous discounts on Sonova products
- Online wellbeing centre and employee assistance program
- Access to the LinkedIn Learning Platform
- Opportunities for career growth and development
- A dynamic and supportive team environment
- A sense of purpose and meaning in your work
-
Client Service Experience Specialist
6 days ago
Warwick, Australia beBeeClientService Full time $60,000 - $80,000Job OverviewWe are seeking a skilled Client Service Professional to play a vital role in delivering exceptional experiences for our clients. As a key member of our team, you will be responsible for managing client relationships, scheduling appointments, and providing administrative support to our clinicians.Key ResponsibilitiesWelcoming and managing client...
-
Frontline Client Support
1 week ago
Warwick, Australia beBeeService Full time $46,560 - $48,480Customer Experience SpecialistAs a customer-focused individual, you will provide exceptional service to our clients.Key Responsibilities:Greet and check in clients in a friendly and efficient manner.Handle enquiries from potential clients and provide them with the necessary information.Manage a high volume of calls, scheduling appointments, and communicating...
-
Client Service Specialist
1 week ago
Warwick, Australia beBeeService Full time $60,000 - $80,000Job Summary:">We are seeking a highly skilled and dedicated Client Service Specialist to join our team.">The successful candidate will be responsible for delivering exceptional client service, managing day-to-day operations, and providing administrative support.">Key Responsibilities:">">Welcoming clients and ensuring their experience is optimal">Scheduling...
-
Client Care Representative
2 weeks ago
Warwick, Australia Connect Hearing Australia Full timeOverviewClient Care Representative | Clinical Administration | FT - Warwick at Connect Hearing AustraliaResponsibilitiesWelcoming our clients and managing their experience for optimal outcomesScheduling and confirming appointments for our clientsProviding administrative support to our Clinicians (Audiologists/Audiometrists)Efficiently managing the day-to-day...
-
Client Care Representative
2 weeks ago
Warwick, Australia Connect Hearing Australia Full timeOverviewClient Care Representative | Clinical Administration | FT - Warwick at Connect Hearing AustraliaResponsibilitiesWelcoming our clients and managing their experience for optimal outcomesScheduling and confirming appointments for our clientsProviding administrative support to our Clinicians (Audiologists/Audiometrists)Efficiently managing the day-to-day...
-
Client Care Representative
2 weeks ago
Warwick, Australia Sonova Full timeLove interacting with people and providing 5-star customer service?Want to make a difference in people's lives?Looking for a role with purpose and potential?We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic inWarwick, QLD.You will play an important role within our business providing...
-
Client Care Representative
3 weeks ago
Warwick, Australia Sonova Full timeLove interacting with people and providing 5-star customer service?Want to make a difference in people's lives?Looking for a role with purpose and potential?We have an exciting opportunity for a dedicated and hands-on customer service/admin professional at our hearing clinic inWarwick, QLD.You will play an important role within our business providing...
-
Client Care Representative
3 weeks ago
Warwick, Australia Sonova Group Full timeSelect how often (in days) to receive an alert:In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands...
-
Client Care Representative
2 weeks ago
Warwick, Australia Sonova Full time $60,000 - $80,000 per yearWho we areIn a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands Phonak, Unitron, Hansaton, Advanced...
-
Client Care Representative
2 weeks ago
Warwick, Australia Sonova Group Full timeSelect how often (in days) to receive an alert:In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands...
