
Client Service Specialist
3 days ago
Job Summary:
">We are seeking a highly skilled and dedicated Client Service Specialist to join our team.
">The successful candidate will be responsible for delivering exceptional client service, managing day-to-day operations, and providing administrative support.
">Key Responsibilities:
">- ">
- Welcoming clients and ensuring their experience is optimal">
- Scheduling and confirming appointments">
- Providing administrative support to clinicians">
- Managing clinic operations, including opening and closing procedures">
- Handling phone calls and emails">
- Billing clients correctly and handling payments">
- Learning and using various software applications">
Requirements:
">- ">
- Prior experience in customer service and/or administration">
- Passion for delivering excellent client service">
- Great communication and active listening skills">
- Resilience, self-motivation, and energy">
- Excellent organisational and time management skills">
- Ability to work autonomously and within a team">
- Focus on results and outcomes">
- Intermediate computer skills">
- Interest in learning about hearing aids">
What We Offer:
">A permanent full-time position with a fixed roster between Monday to Friday from 8:30am to 4:30pm.
">Opportunities for growth and career development.
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