Parks and Gardens Operations Director

1 week ago


Toowoomba City, Australia Invocare Full time
About the Role

We are seeking an experienced Parks and Gardens Operations Director to lead our Cemetery and Crematoria teams, ensuring the delivery of objectives across Customer, Culture, and Commercial dimensions.

Key Responsibilities:
  • Promote a customer-centric culture, ensuring customer expectations are met or exceeded and monitor and respond to customer feedback.
  • Understand market trends, competitors, and changing consumer needs to identify opportunities to grow market share.
  • Establish and maintain connections with community and business networking groups to raise awareness of our brands.
  • Deliver target financial metrics, including quota and non-quota revenues and capital expenses.
  • Plan and execute sales activity planning to achieve targeted revenue objectives.
  • Implement necessary work routines to maintain exceptional park presentation and equipment and facilities within required standards.
  • Conduct ongoing reviews, inspections, and audits to ensure company policies, procedures, and legislative requirements are being met.
Benefits of Joining Invocare

You will be part of a diverse workplace that values respect, diversity, and inclusion. Our staff live our values every day and experience the gratitude that comes with offering vital services to families.

  • Reward and recognition programs.
  • Tailored induction and training programs.
  • Well-designed and fitted-out locations with the latest facilities.


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