Park and Garden Operations Manager

1 month ago


Toowoomba City, Australia Invocare Full time

About InvoCare:

We are a leading provider of funeral services in Australia, New Zealand, and Singapore, operating over 300 funeral locations, 17 cemeteries, and 29 crematoria.

About the Role:

We are seeking an experienced Park and Garden Manager to lead our Cemetery and Crematoria employees and work collaboratively across the business to deliver objectives across Customer, Culture, and Commercial dimensions.

Key Responsibilities:

  • Promote a customer service culture and ensure customer expectations are met or exceeded.
  • Understand the market, competitors, and changing consumer needs to identify opportunities to grow market share.
  • Establish and maintain connections to community and business networking groups to grow awareness of our brands.
  • Deliver target financial metrics, including quota and non-quota revenues and capital expenses.
  • Plan and execute sales activity planning to deliver targeted revenue objectives.
  • Establish necessary work routines to maintain excellent park presentation and maintain equipment and facilities within required standards.
  • Conduct ongoing reviews, inspections, and audits to ensure company policies, procedures, and legislative requirements are being met.

Benefits of Joining InvoCare:

We offer a range of benefits, including reward and recognition programs, tailored induction and training programs, well-designed locations, and networking opportunities across the business.



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