Clinical Trials Centre Administrator

1 week ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $55,000 - $80,000

As a dedicated professional in this dynamic clinical environment, you will have the opportunity to make a positive impact on people's lives.

About the Role

This exciting patient-facing position involves providing top-notch customer service to patients, their families, and staff at a busy clinical trials centre.

The successful candidate will be responsible for efficient administration and reception duties, including admissions and discharges, answering phone inquiries, booking appointments, and setting up outpatient clinics.

The role requires excellent interpersonal and communication skills, as well as the ability to work collaboratively in a fast-paced environment.

About You

You are passionate about delivering exceptional customer service and administrative support in a dynamic healthcare setting.

You possess excellent written and verbal communication skills and are an advocate of quality care and safe best practice.

You are enthusiastic, compassionate, and eager to contribute to a team that is committed to excellence.

Requirements

To succeed in this role, you will need:

  • Experience in hospital administration;
  • Proficiency in Microsoft Office products;
  • Excellent written and verbal communication skills.
Benefits

In this role, you will have the opportunity to work in a supportive team environment and contribute to the success of a busy clinical trials centre.

You will have access to ongoing training and development opportunities and will be part of a team that is dedicated to excellence.

A Day in the Life

As a member of our team, you can expect to work in a dynamic and fast-paced environment where no two days are ever the same.

You will be responsible for a variety of tasks, including:

  • Providing exceptional customer service to patients, their families, and staff;
  • Efficiently managing administration and reception duties;
  • Booking appointments and setting up outpatient clinics.

You will work closely with other team members to achieve outstanding results and contribute to the success of the clinical trials centre.

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