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Receptionist - Customer Service Expert

2 months ago


Melbourne, Victoria, Australia EML (Employers Mutual Limited) Full time
{"title": "Receptionist Role Overview", "content": "

At EML, we're committed to helping people get their lives back. As a Receptionist, you'll be the first point of contact for our customers and new starters, providing a warm and welcoming experience.

As part of our diverse team based in Melbourne, you'll have the opportunity to make a positive impact on someone's life every day. You'll feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of this role is to provide exceptional customer service, manage the reception area, and ensure organisational objectives are met. You'll be responsible for greeting visitors, directing them to the correct team member and/or department, and responding to requests from employees regarding facilities issues.

As a Receptionist at EML, you'll have the opportunity to work in a fast-paced business environment, using your initiative, problem-solving skills, and attention to detail to deliver excellent results.

We're looking for someone with previous experience working in an administration or reception role, who is proficient in Microsoft Office Suite and has excellent communication skills.

As a valued member of our team, you'll have access to comprehensive learning and development opportunities, a corporate wellbeing program, and generous employee benefits.

We're committed to maintaining a workplace where everyone feels valued and respected. If you're passionate about delivering exceptional customer service and working in a dynamic team environment, we'd love to hear from you.

", "requirements": ["Full Australian working rights without restrictions", "Previous experience working in an administration or reception role", "Proficiency in Microsoft Office Suite", "Excellent communication skills", "Ability to learn quickly and work independently"]}