Sports Facility Operations Manager
2 weeks ago
Company Overview
Welcome to West HQ, where we pride ourselves on delivering exceptional experiences for our customers. As a Gymnastics Shift Supervisor, you will be a key member of our team, ensuring that our facilities and services meet the highest standards.
Salary:
We offer an attractive salary package of $50,000 - $60,000 per annum, depending on experience.
About the Role
The primary responsibility of this position is to supervise and communicate with children, parents, and coaches on the progress of participants, maintain a high level of customer service, and guide and direct high potential students. This role requires excellent leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Supervise and communicate with children, parents, and coaches on the progress of participants
- Maintain a high level of customer service at all times
- Guide and direct high potential students
- Work effectively in a fast-paced environment
- Ensure the safety and well-being of all participants
Required Skills and Qualifications
To be successful in this role, you will need:
- A First Aid Certificate (or willingness to obtain)
- A Working with Children Check Clearance
- Demonstrated high-level attention to detail
- Intermediate experience using Microsoft applications (preferably Outlook, Word, Excel, PowerPoint)
- Demonstrable high-level customer service skills
- Availability/flexibility to work shifts as required
Benefits
We offer a range of benefits to support your career development and well-being, including:
- Attractive casual rates (evening allowances and weekend penalties apply)
- Complimentary lunch or dinner cooked by a dedicated team of chefs and cooks
- Ongoing discounts on accommodation, dining, and sport & recreation programs
- Free membership with ONE55
- Unlimited career development and professional growth opportunities
- Free secure parking
- TREAT yourself with our rewards and recognition program
- 24/7 support with Access EAP
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