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Social Media Marketing Specialist

2 months ago

Brisbane, Queensland, Australia Michael Hill Full time
About the Role

We are seeking a talented Social Media Manager to enhance our brand and engage with our community.

Key Responsibilities
  • Develop and execute comprehensive social media strategies that support Michael Hill's overall marketing objectives
  • Ideate and curate compelling and visually engaging content, including images, videos, and written copy, to showcase the Michael Hill brand and products across social media platforms
  • Use analytics tools to track performance, measure the success of campaigns, and generate actionable insights to optimise strategies
  • Research customer and channel trends and requirements to feed insights into content to drive quality, consistency, and efficacy
  • Maximise the impact of content, understand the customer experience and collect insights on digital channels to drive engagement
  • Engage with our audience proactively, responding to comments, messages, and enquiries in a timely and authentic manner
  • Work cross functionally across the various business departments to develop strong collaborative relationships
About You
  • Proven experience as a Social Media Manager with demonstrated success in creating engaging social media content and growing brand, business performance and communities
  • A genuine interest in fashion and a keen eye for visual aesthetics
  • Proficiency in social media analytics tools and data-driven decision making
  • Ability to turn analytics into actionable insights
  • A critical thinker with strong communication skills
  • Curious, self-directed, self-starter within a positive mindset
What We Offer
  • A well reputed, heritage brand trading in 3 countries with career progression opportunities
  • A culture of excited and forward-thinking professionals
  • State of the art tech and office (with WFH flex) with complimentary underground parking
  • Access to our exclusive "Michael Hill Rewards" platform providing discounts and cashback with multiple retailers, weekly recipe inspiration and wellbeing tips
  • Free access to our Employee Assistance Program
  • Exclusive Team Member Purchase Privilege (exclusive team member pricing on MH Products)