Luxury Hotel Operations Coordinator

1 day ago


Melbourne, Victoria, Australia Marriott Full time

Position Overview

We are seeking a highly motivated and experienced Luxury Hotel Operations Coordinator to join our team at The Ritz-Carlton. In this role, you will be responsible for ensuring that all guest requests are met with exceptional service and that our hotel's operations run smoothly.

About the Role

As a Luxury Hotel Operations Coordinator, you will be the first point of contact for guests and will be responsible for addressing any concerns or issues they may have. You will also be responsible for ensuring that all hotel rooms are clean and well-maintained, and that all amenities are functioning properly.

Key Responsibilities

  • Respond to guest requests in a timely and professional manner
  • Maintain high standards of cleanliness and organization in all areas of the hotel
  • Assist with training and development of new staff members
  • Monitor inventory levels and order supplies as needed
  • Ensure that all safety protocols are followed and that all accidents are reported and documented

Requirements

To be successful in this role, you will need to have a minimum of 1 year of experience in a similar position, as well as excellent communication and problem-solving skills. You will also need to be able to work independently and as part of a team.

Benefits

In addition to a competitive salary of $55,000 - $65,000 per year, we offer a range of benefits including health insurance, retirement savings, and paid time off. We also offer opportunities for career advancement and professional development.

Why Join Us?

The Ritz-Carlton is a global leader in luxury hospitality, and we offer a unique and dynamic work environment that allows our employees to grow and develop their careers. We are committed to providing exceptional service to our guests and to creating memorable experiences for them.


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