Senior Retail Manager Tamworth

3 days ago


Sydney, New South Wales, Australia Kathmandu Full time
About Kathmandu

Kathmandu is a leading global outdoor lifestyle brand with a 30-year history of delivering sustainable and high-quality products. Our mission is to improve the wellbeing of the world by getting more people outdoors, and we're committed to creating a diverse and inclusive workplace.

Job Summary

We're seeking a highly motivated and experienced Senior Retail Manager to join our team at Tamworth. As a key member of our management team, you will be responsible for driving sales growth, improving customer experience, and maintaining store standards.

Key Responsibilities
  • Drive and motivate a team of outdoor enthusiasts to deliver exceptional customer service and achieve sales targets.
  • Support the Store Manager and Assistant Manager in day-to-day operations, including merchandising, inventory management, and visual displays.
  • Take ownership of store operations in the absence of senior management and make informed decisions to ensure seamless business continuity.
  • Create an enjoyable experience for every customer, ensuring they feel valued and supported throughout their shopping journey.
Requirements
  • Proven retail or customer service experience, with a strong understanding of retail operations, stock control, and visual merchandising.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Ability to work in a fast-paced environment, adapt to changing circumstances, and prioritize tasks effectively.
  • Passion for the outdoor industry and a genuine enthusiasm for promoting our products and brand values.
Benefits

We offer a competitive salary range of $65,000 - $80,000 per annum, depending on experience, as well as great benefits, including:

  • BCorp certification and a commitment to sustainability.
  • Paid parental leave and generous staff discounts.
  • Career opportunities in retail and offices based in Melbourne, Torquay, and Christchurch.


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