Modern IT Operations Expert

6 days ago

Canberra, ACT, Australia beBeeReliability Full time $120,000 - $180,000

Join a High-Performing IT Team

As an Operational IT Specialist, you will play a critical role in maintaining the reliability of our environment and promoting a culture of operational excellence. You will be responsible for delivering high-quality services, creating measurable value for our customers, and supporting the resolution of high-priority incidents through proactive incident prevention, emergency change coordination, event management, environment monitoring, and problem management.

Key to your success will be collaboration with key stakeholders across the organisation to reimagine service delivery and provide a laser-like focus on resilience, reliability, and innovation. This will involve balancing the reliability and resilience of our services while supporting emerging technology trends and transformational initiatives with a focus on digital and data.

This position is ideal for those with operations management or senior technical backgrounds looking to transition into a leadership/operational role.

Key Strengths:
  • Strong people leadership and ability to foster collaboration within geographically distributed teams
  • Career in modern technology operations, major incident management, and service reliability
  • Experience in regulatory reporting, unified analytics, and AI-enabled decision-making
  • Experience reducing the impact of priority incidents and providing efficient resolutions
  • Control gap identification and governance control implementation
  • Measurable value creation for customers through seamless digital experiences, faster delivery, and sustainable change
  • Strong commercial mindset, motivated by modern practices such as Site Reliability Engineering (SRE) and AIOps
  • Solid experience in IT Service Management and Operations as a Senior Leader
  • Working knowledge of on-premise infrastructure technologies and ServiceNow
Qualifications:
  • 5+ Years ITSM experience including previous experience in Incident Management
  • Practical experience in Change Enablement, Problem and Event Management
  • Familiarity with ITIL processes and certification in ITIL V3 or V4 Foundation
  • Strong knowledge of ServiceNow
  • Cloud Infra & Networking technologies
  • Exceptional stakeholder management skills, communication, and collaboration at all levels
  • Excellent conflict resolution skills
  • Strong analytical and problem-solving skills, keen eye for detail, and commitment to quality
  • Continual improvement mindset

  • Modern Workplace Expert

    2 days ago

    Canberra, ACT, Australia beBeeConsultant Full time $150,000 - $180,000

    Job OpportunityWe are seeking an experienced professional to lead technical client engagements, drive high-level design, consult, perform maturity assessments and delivery for our Modern Workplace practice.About the RoleYou will be responsible for leading technical client engagements, driving high-level design, consulting, undertaking maturity assessments...

  • Modern Device Management Specialist

    6 days ago

    Canberra, ACT, Australia beBeeDeviceManagement Full time $140,000 - $170,000

    System Expert for Modern Device ManagementWe are seeking a highly skilled System Expert to join our team. As a key member of the organization, you will be responsible for managing modern devices and ensuring their optimal performance.**Key Responsibilities:**Provide subject matter expertise on application packaging, software deployment, and patch management...

  • Modern Workplace Specialist

    1 week ago

    Canberra, ACT, Australia beBeeConsultant Full time $100,000 - $140,000

    Job DescriptionWe are seeking a skilled Modern Workplace Professional to lead technical client engagements, drive high-level design, consult, and perform maturity assessments and delivery for our Modern Workplace practice.This role addresses clients' requirements of scalability, reliability, security, operations, and performance in a Modern Workplace...

  • Modern Endpoint Team Lead

    6 days ago

    Canberra, ACT, Australia beBeeLeadership Full time $195,000 - $225,000

    Senior Modern Endpoint SpecialistThis exciting role offers the opportunity to lead a team of experts in delivering enterprise-scale solutions into cloud environments. As a seasoned M365 professional, you will utilize your technical expertise to drive business value and excellence.Key Responsibilities:Deliver support for Microsoft Modern Workplace ecosystem...

  • Expert Application Developer

    3 days ago

    Canberra, ACT, Australia beBeeApplication Full time $150,000 - $200,000

    Application Development ExpertAs an Application Development Expert, you will play a pivotal role in designing and implementing application environments within a dynamic organisation. Your focus will be on how applications interact with each other to form a service, with the aim of enhancing the way applications support business objectives.The ideal candidate...

  • Enterprise Solutions Engineer

    4 days ago

    Canberra, ACT, Australia beBeeSolutions Full time $110,000 - $155,000

    Job DescriptionWe are seeking a highly skilled Enterprise Solutions Engineer to join our team. As an experienced professional in modern device management, you will be responsible for designing, implementing, and maintaining efficient solutions for our clients.Key Responsibilities:Develop and deploy Task sequences and knowledge on various deployment...

  • Expert Cloud Adoption Strategist

    6 days ago

    Canberra, ACT, Australia beBeeTransformation Full time $150,000 - $220,000

    Cloud Transformation ExpertTransforming organisations through strategic cloud adoption and digital innovation is a complex challenge. However, with the right approach and expertise, businesses can unlock new opportunities for growth and success.Key Responsibilities:Lead customer engagements to assess their needs and develop industry-leading roadmaps and...

  • Technology Solutions Expert

    2 weeks ago

    Canberra, ACT, Australia beBeeSolution Full time $140,000 - $180,000

    Key Role in Modern Workplace Program">We are seeking a highly experienced professional to play a critical role in the design and implementation of technology solutions for our Department's Modern Workplace Program. The ideal candidate will have proven experience working as a senior technology design expert, with expert knowledge in Microsoft Azure or...

  • Technology Solutions Expert

    5 days ago

    Canberra, ACT, Australia Bebeesolution Full time

    Key Role in Modern Workplace Program">We are seeking a highly experienced professional to play a critical role in the design and implementation of technology solutions for our Department'sModern Workplace Program. The ideal candidate will have proven experience working as a senior technology design expert, with expert knowledge in Microsoft Azure or...

  • Development Expert

    5 days ago

    Canberra, ACT, Australia It Alliance Australia Full time

    Canberra, Brisbane, Adelaide and Melbourne**Services Australia**One of our **Federal Government** clients is looking for **Development Expert** **in **Canberra, Brisbane, Adelaide** and **Melbourne.****We are looking for the following Skills/Experience**:- Perform and manage analysis, design, development, prototyping, unit testing and maintenance...