Labor Strategist

5 hours ago

Sydney, New South Wales, Australia beBeeWorkforce Full time $80,000 - $120,000

Workforce Strategy Leader

About the Role:

We are seeking a highly skilled Workforce Strategy Leader to drive country-wide staffing and high-volume hiring events for our Customer Fulfillment & Delivery Services teams.

This role requires managing delivery of Associate labor through direct sourcing channels, vendor suppliers, daily vendor management and engagement initiatives. Additionally, you will own the tactical development and delivery of community engagement plans, supporting labor demand planning with Finance and Supply Chain Teams.

You will drive key metrics related to: vendor engagement, peak planning, cost of hiring, compliance and driving a scalable lights-out workforce planning workflow. You will lead a small team (1-3 staffing leads) to drive country-wide workforce staffing events.

You must be able to manage a complex high-volume recruitment process to meet all customer SLAs. You will thrive in an innovative, fast-paced environment, roll up your sleeves, work hard, have fun, and get the job done.

Main Responsibilities:

  • Partner with business operations and finance regional leaders to align labor strategy, plans, and mitigate risk due to labor fulfillment with weekly Labor Assumption and Labor Planning meetings.
  • Determine the hiring strategy with the country, considering local market conditions and cost per hire.
  • Use multiple channels in sourcing and keep current on recruiting sourcing trends (relevant to high-volume hiring) both in sourcing directly and via third-party suppliers.
  • Interpret sourcing data to suggest viability of sourcing strategy and improvements needed.
  • Audit and evaluate rate cards by role/skill to ensure parity and consistently.
  • Challenge commercial contract terms and partner with Procurement/Legal to redraft contracts as required.
  • Examine and establish the causes of adverse trends in metrics, conduct root cause analysis, and provide solutions.
  • Vendor management of labor suppliers and associated KPIs, delivery of standard work, and forecasting.
  • Partner with Workforce Staffing leadership to support community groups to leverage grassroots sourcing channels to develop talent communities to fill positions.
  • Owning process improvement initiatives, including working with Product/Program Management teams on tech enablement and automation.

Key Qualifications:

  • Bachelor's degree or 2+ years of experience in labour planning.
  • Knowledge of Microsoft Office products and applications.
  • Solid understanding of operational environments.
  • Ability to influence and collaborate with key stakeholders.
  • Strong analytical and deep dive skills.

Preferred Qualifications:

  • Experience developing policies and supporting documentation.
  • Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards.
What We Offer:

A dynamic work environment where you can grow professionally and personally.

Opportunities to innovate, take risks, and explore new ideas.

A diverse team that values creativity, collaboration, and inclusivity.

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