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Back Office Operations Specialist
2 months ago
Job Overview:
BestForexBonus is seeking a highly skilled and detail-oriented professional to join our team as a Back Office Officer. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our financial transactions and maintaining the highest level of customer satisfaction.
Key Responsibilities:
- Process Payments: You will be responsible for processing payments in a timely and accurate manner, ensuring that all transactions are completed in accordance with our company's policies and procedures.
- Monitor Client Deposits and Withdrawals: You will be responsible for monitoring client deposits and withdrawals in our CRM system, ensuring that all transactions are accurately recorded and up-to-date.
- Coordinate with Departments: You will work closely with our AML, Compliance, Customer Support, and Sales Departments to ensure seamless communication and coordination on back-office and payments-related tasks.
- Communicate with Providers: You will be responsible for communicating with our company's providers to ensure that all transactions are processed efficiently and effectively.
- Liaise with Banks: You will be responsible for liaising with banks to resolve any issues related to banking transactions.
- Support Banking Transactions: You will provide support related to banking transactions, ensuring that all issues are resolved in a timely and professional manner.
- Assist with Transaction Monitoring: You will assist with our company's transaction monitoring process, ensuring that all transactions are accurately monitored and reported.
Requirements:
To be successful in this role, you will need to have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. You will also need to have a strong attention to detail and be able to maintain confidentiality when handling sensitive information.
