Customer Experience Manager

2 weeks ago


Doncaster East, Victoria, Australia Dan Murphy's Full time

About the Role:

As a Customer Experience Manager at Dan Murphy's, you will be responsible for delivering a world-class customer experience that promotes customer loyalty and contributes to revenue growth. You will lead a team to motivate and engage customers, creating an environment that enables team members to come as they are and be their authentic selves.

About You:

  • You are a passionate people leader with a genuine desire to make better happen for yourself and others.
  • You have a talent for using initiative and intuition to understand your team and inspire them to make a difference for each other and customers.
  • You are no stranger to a fast-paced environment and use forward-thinking in your decision-making.

How We Take Care of Our People:

At Dan Murphy's, we offer an exclusive discount card for our brands, Endeavour Wellbeing Support, and opportunities for career growth within the Endeavour Group network.

What We're Looking For:

  • A passionate and entrepreneurial spirit to create tailored in-store customer experiences and inspiring merchandising.
  • A genuine desire to make better happen for yourself and others through team development and trailblazing leadership.

Why Work with Us:

We are together creators, big but part of something much bigger. We're serious about having a good time and creating a safe, inclusive, and fun place to work.



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