
Business Retail Lead
6 days ago
We are seeking a skilled Retail Operations Manager to drive business growth, improve customer satisfaction and lead a high-performing team.
As a key member of our management team, you will be responsible for implementing effective operational strategies, developing staff and driving sales results. If you have a passion for retail, excellent leadership skills and the ability to work in a fast-paced environment, we want to hear from you
Main Responsibilities:
- Customer Experience: Ensure customers receive exceptional service, fostering loyalty and repeat business.
- Team Development: Develop and maintain a high-performance team through ongoing training, coaching and mentoring.
- Sales Growth: Collaborate with store managers to achieve sales targets, maximize revenue and optimize product displays.
- Operational Excellence: Manage store operations, including rosters, inventory and back-office administration, ensuring seamless day-to-day execution.
- Strategic Planning: Contribute to strategic planning and goal-setting, aligning team efforts with business objectives.
About Us:
We are a leading Australian retailer dedicated to delivering exceptional customer experiences. Our collections feature beautiful design and timeless appeal, making us a trusted choice for families and friends alike.
Our Culture:
We prioritize quality, style and sustainability, creating clothing and accessories that last for years to come. Join our dynamic team and contribute to our mission of elevating the everyday.
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