Claims Consultant

4 weeks ago


North Sydney Council, Australia Zurich Insurance Group Full time

Transforming Lives through Exceptional Service

At Zurich Insurance Group, we're committed to delivering outstanding service to our customers. As a Group Claims Consultant, you'll play a vital role in assessing and managing Life Risk Disability claims, ensuring our customers receive the support they need during challenging times.

Key Responsibilities:

  • Assess and manage a portfolio of Life Risk Disability claims, providing expert advice and guidance to customers.
  • Develop and maintain a working knowledge of medical terms and concepts, enabling you to interpret reports and apply your expertise to the assessment process.
  • Maintain regular contact with customers, providing clear and concise communication and updates on their claims.

Requirements:

  • Experience managing end-to-end claims, group income protection, and TPD claims.
  • A background in Allied Health, Legal, Physiotherapy, and/or Rehabilitation.
  • Excellent customer service skills, with the ability to provide high-level support to customers.

About Zurich Insurance Group:

We're a values-led organization committed to making a positive impact on our customers, communities, and the planet. Our team is passionate about creating a brighter future for all, and we're looking for like-minded individuals to join us on this journey.



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