Workshop Logistics Coordinator
1 month ago
About Us
Milwaukee Tools has been building a strong foundation for 100 years, with a legacy defined by disruptive innovation. We celebrate our centennial with excitement, fully aware that we are just getting started.
Our Commitment
We are committed to ensuring our people have a great experience. In addition to an exciting and challenging role, we provide a range of great employee benefits including:
- Generous discounts on company products
- Recognition programs and social events to celebrate our team's achievements
- Access to professional development programs
- Paid Parental Leave and Employee Assistance Program
Job Overview
We have an exciting opportunity for a Workshop/Warehouse Logistics Administrator to join our friendly, growing team located in Carole Park. The successful candidate will maximise workshop's efficiencies and act as point of contact for internal service centre.
Your Responsibilities
- Acknowledge tools for drop off via direct customers or freight (ingoing and outgoing freight requirements)
- Provide customers and retailers with updates on their warranty claims via phone and email
- Book incoming tools into SAP - C4C and complete necessary documentation
- Allocate tools in accordance with operational workflow
- Allocate ordered spare parts with relevant service claims
- All necessary warehouse duties (Unpack, pack etc.)
- Communicate with After-Sales support team to obtain claim relevant information
Your Qualifications
- Experience using SAP, C4C and/or other similar technology platforms (preferred but not essential)
- Excellent ability to respond to deadline pressures and demonstrate time management skills
- Great communication skills with enthusiastic personality
- Ability to demonstrate initiative
- Solid time management and attention to detail
Estimated Salary: $55,000 - $65,000 per annum
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