Site Reliability Engineer

4 weeks ago

Melbourne, Victoria, Australia Firesoft People Full time
About the Role

Firesoft People is seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for ensuring the reliability, scalability, and performance of our customer's platform and infrastructure.

Key Responsibilities
  • Provide relief and sustainable resolution to issues within infrastructure.
  • Use your experience in software development, systems engineering, and networking to proactively prevent repeatable issues.
  • Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
  • Join a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.
About the Team

The Site Reliability Engineering team is a global group of highly technical engineers who are tasked with maintaining and developing the reliability, scalability, and performance of the customer's platform and infrastructure.

The SRE is empowered to drive technical resolutions across the stack from application through to hardware, and all levels in between.

The ultimate goal of the SRE is to never escalate an issue to an engineering or development team by completely owning the resolution of issues in our customers' environments.

They are also tasked with driving forward the operability of the platform to drive down the number of incidents while reducing MTTR.

To accomplish this, the team combines software development, networking, and systems engineering expertise, and a strong desire to be challenged by problems of scale and complexity to make our service better for our customers.

This role can be based anywhere in Australia and requires candidates to have Australian citizenship due to large programs of work with government clients.

Benefits

Firesoft People offers a range of benefits to its employees, including:

  • Family Friendly and Flexible working arrangements - work here, there, or anywhere
  • Working on the most innovative project works
  • Personal development to enhance your career
  • Rewarding curiosity and collaboration

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