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Concession Store Manager

2 months ago

Sydney, New South Wales, Australia Country Road Group Full time
Concession Store Manager

**Job Summary**

We are seeking a highly motivated and experienced Concession Store Manager to join our team at Country Road Group. As a Concession Store Manager, you will be responsible for delivering exceptional customer service, driving sales growth, and leading a high-performing team.

**Key Responsibilities**

  • **Customer Service**: Provide exceptional customer service, ensuring a warm and genuine experience for all customers.
  • **Sales Growth**: Drive sales growth by achieving key performance indicators, such as sales targets and customer satisfaction.
  • **Team Leadership**: Lead and develop a high-performing team, ensuring they have the skills and knowledge to deliver exceptional customer service and drive sales growth.
  • **Operational Excellence**: Ensure the store is operated in a way that meets the company's standards, including stock control, visual merchandising, and inventory management.
  • **Collaboration**: Work collaboratively with other store managers, district managers, and corporate teams to achieve business objectives.

**Requirements**

  • **Retail Experience**: Proven experience in a retail management role, with a strong track record of delivering sales growth and customer satisfaction.
  • **Leadership Skills**: Excellent leadership skills, with the ability to motivate and develop a high-performing team.
  • **Operational Skills**: Strong operational skills, with the ability to manage stock, inventory, and visual merchandising.
  • **Communication Skills**: Excellent communication skills, with the ability to work effectively with customers, colleagues, and corporate teams.

**What We Offer**

  • **Competitive Salary**: A competitive salary and bonus structure.
  • **Benefits**: A range of benefits, including health insurance, superannuation, and paid time off.
  • **Career Development**: Opportunities for career development and advancement within the company.
  • **Collaborative Culture**: A collaborative and supportive work environment.