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Technical Integration Specialist

2 months ago

Sydney, New South Wales, Australia Salt Recruitment Full time
Job Description

Job Title: Technical Integration Specialist

Job Type: Contract

Location: Sydney

Industry: Technology

Job Description:

We are seeking a highly skilled Technical Integration Specialist to join our team at Salt Recruitment. As a Technical Integration Specialist, you will be responsible for managing and resolving complex technical issues and providing technical guidance to customers.

Key Responsibilities:

  • Customer Advocate: Provide support to users/administrators of our platform, contributing to the growth of best practices for delivery of support services.
  • Technical Expertise: Understand our platform, cloud technologies, and troubleshooting practices to ensure successful resolution of challenging technical situations.
  • Issue Management: Manage and resolve all issues, including creating scripts to automate repetitive tasks or scripts to enable faster troubleshooting.
  • Communication: Communicate with customers and our teams through case management and other electronic methods.

Requirements:

  • Technical Skills: Must have experience implementing, maintaining, or supporting one (or more) of the following:
  • LDAP/Active Directory, SSO or other authentication or user management systems (e.g. Azure AD, Okta, SAML, SiteMinder)
  • Email Infrastructure (e.g. Exchange, Office 365, Postfix)
  • Web Services (consuming or providing) (SOAP, REST)
  • Network infrastructure
  • Any bi-directional, automated integration between two systems
  • Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations
  • Strong Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell
  • Experience with relational databases (e.g. MySQL, Oracle)
  • Experience using Linux/Unix OR Microsoft Server
  • Ability to troubleshoot difficult technical issues with ease and complexity
  • Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
  • Strong personal commitment to quality and customer service

Requirements: Candidates must be based in Sydney and must be Permanent Residents or Citizens to be considered for this role.