IT Systems Engineer

4 days ago


Sydney, New South Wales, Australia Turks Full time
About the Role

We are seeking an experienced IT Systems Engineer to join our team in Sydney, Melbourne, Brisbane, and Newcastle. As a key member of our IT support team, you will be responsible for maintaining and supporting the firm's workstations, virtual desktops, and applications.

Key Responsibilities:

  • Assist staff with day-to-day computer/application support enquiries and issues (remote and on-premises);
  • Work with the ticketing system to prioritise and complete tasks, including managing your own ticket allocations and KPI timeframes;
  • Allocate and setup Virtual Desktop machines/Laptops for new staff including AD setup, AAD management, VDI desktop profiles, application and mobility provisioning;
  • Undertake system support, including troubleshooting apps and internal systems that are part of our SOE;
  • Remote and on-premises system support, troubleshooting various apps and internal systems;
  • Help maintain system patching through the use of our deployment systems;
  • Help setup and maintain SharePoint access and page creation;
  • Support front of house video conferencing systems and setup of Zoom, Teams, WebEx, including large scale presentations;
  • Support and manage mobility deployments including mail, dictation and practice management access;
  • Assist with IT team projects as required;
  • Regular vendor communication.


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