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Strategic Business Leader

2 weeks ago

Sutherland Shire, Australia beBeeClient Full time $180,000 - $250,000

Are you a strategic business leader seeking a challenging role that leverages your expertise in account growth and relationship building? WNS is looking for a Senior Vice President - Client Services to drive business expansion, develop innovative solutions, and lead cross-functional teams.

Job Description

The ideal candidate will have a strong background in business operations management, with experience in maintaining and expanding client relationships, analyzing market trends, and communicating insights to leadership teams. They will be responsible for driving region growth, collaborating with sales teams, influencing solution architecture, and providing market insights for platform development.

Key Responsibilities:

  • Develop and execute strategies to maintain and expand existing client relationships.
  • Analyze market data to identify opportunities for additional solutions within existing accounts.
  • Communicate value propositions to clients and prospects, leveraging networks to position WNS as a preferred vendor.
  • Manage knowledge and communicate insights, recommendations, and customer requirements to leadership teams.
  • Collaborate with sales teams to support new pursuits, analyze market trends, and articulate WNS's competitive advantages.

Requirements:

  • Preferably experience in the Travel & Hospitality domain.
  • Minimum 10 years in Business Operations Management.
  • Strong leadership, influencing, and inspiring skills.
  • Commercial acumen, detail-oriented, and experience working in a matrix environment.
  • Ability to lead through ambiguity, excellent communication skills, and willingness to travel extensively.

Benefits:

  • Opportunity to work with a leading BPM company.
  • Chance to drive business expansion and innovation.
  • Collaborative and dynamic work environment.

About Us:

WNS (Holdings) Limited is a leading BPM company combining industry knowledge with technology and analytics to create innovative digital-led transformational solutions across multiple industries. We serve clients in various sectors, helping them re-imagine their digital future and achieve operational excellence. We deliver BPM services in finance and accounting, procurement, customer interaction, and human resources, tailored to each client's unique needs. With over 44,000 employees, we support more than 400 clients worldwide.