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Customised Financial Solutions Specialist

2 weeks ago

Townsville, Queensland, Australia beBeeCustomerService Full time $71,804 - $102,164
Personal Banking Consultant Role

We are seeking a highly skilled and dedicated individual to join our team as a Personal Banking Consultant. This is an exciting opportunity for someone who enjoys working with customers, has excellent communication skills, and is passionate about delivering exceptional service.

In this role, you will work closely with customers to understand their financial needs, provide tailored solutions, and guide them towards achieving their goals. Your ability to build rapport with people, work collaboratively with the team, and adapt to changing circumstances will be essential in succeeding in this position.

Essential Skills and Qualifications
  • Exceptional Communication and Customer Service Skills: The ability to communicate effectively with customers, respond to their queries, and resolve any issues in a professional and courteous manner is crucial.
  • Sales Experience: A proven track record of sales experience, including the ability to identify customer needs, promote products, and close deals.
  • Cash Handling and Accuracy: The ability to handle cash transactions accurately, maintain records, and ensure compliance with bank policies and procedures.
  • Teamwork and Adaptability: The capacity to work collaboratively with colleagues, adapt to changing circumstances, and prioritize tasks to meet deadlines.
  • Desirable Qualifications: FSRA Tier 2 qualification and lending or previous banking experience are desirable but not essential.
Benefits and Support
  • Work-Life Balance: We offer flexible working arrangements to ensure a healthy work-life balance and allow you to recharge.
  • Employee Assistance Program: Access to confidential support services to help you manage personal and professional challenges.
  • Wellness Program: Opportunities to prioritize your physical and mental well-being through regular health checks and wellness initiatives.
  • Training and Development: Ongoing training and development opportunities to enhance your skills, knowledge, and career prospects.