
Financial Crime Analyst
2 days ago
We are seeking a skilled professional to join our team in Westpac's Risk Division, where you will play a crucial role in detecting and deterring financial crime.
Job Summary:
- You will handle inbound and outbound calls to support internal stakeholders and customers in managing requests for information from the bank.
- Manage cases assigned by managers, applying analytical skills to tackle each case with a fresh perspective.
- Collaborate with internal teams to identify and mitigate financial crime risks.
- Develop and maintain relationships with internal stakeholders and customers to ensure seamless communication and case management.
Required Skills and Qualifications:
- Prior customer service experience including call handling is essential.
- You must have an investigative mindset and strong analytical skills.
- Banking or financial services experience is desirable but not necessary.
- You should have critical thinking and the ability to interpret information and make decisions.
- You must be comfortable working independently and managing your own case load.
- You should possess strong verbal, written and interpersonal communication skills.
What We Offer:
- We provide flexible work arrangements to help you achieve a better work-life balance.
- Tailored learning and development opportunities are available to help you grow your career within the organization.
- Opportunities to 'give back' to the community through volunteering initiatives are plentiful.
Why Choose Us?
We are committed to making Westpac the best place to work in the country. If you are passionate about helping us achieve that goal, we want to hear from you.
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