
Chief Quality Excellence Officer
2 weeks ago
Effective leadership in quality assurance is essential to drive excellence and customer satisfaction. A skilled Quality Assurance Manager must develop, implement, and maintain a comprehensive program that encompasses all aspects of quality control.
Key Responsibilities:
- Establish a robust quality management system that aligns with industry regulations and standards
- Oversee regular audits of commercial kitchen components and food production processes to ensure compliance and identify areas for improvement
- Develop and maintain quality control procedures that are transparent, efficient, and effective
- Collaborate with cross-functional teams to optimize processes and enhance product quality
- Investigate customer feedback and product quality issues to drive corrective and preventive actions
- Stay current with industry developments and regulatory requirements to ensure the company remains compliant
- Lead a team of quality assurance professionals, fostering a culture of continuous learning and improvement
- Design and deliver training programs to equip employees with the knowledge and skills necessary to meet quality objectives
Qualification Requirements:
- A minimum of 5 years of relevant experience in food quality assurance, preferably in a fast-paced food manufacturing setting
- Strong leadership and management skills, with a proven ability to motivate and guide teams
- Excellent problem-solving, analytical, and communication skills, with the ability to articulate complex ideas simply and effectively
- Proven ability to work under pressure, meeting deadlines and delivering results in a dynamic environment
- Detail-oriented, with a strong commitment to quality and a passion for driving excellence
This role requires exceptional leadership and management skills, as well as a deep understanding of quality assurance principles and practices. The ideal candidate will be able to lead by example, fostering a culture of excellence and customer satisfaction.
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