Full Time Customer Service and Sales Professional

4 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $65,000 - $85,000

Job Title:

Telstra Retail: Full Time Customer Service and Sales Consultant

About the Job:

We are seeking a skilled and customer-focused individual to fill this role as a Retail Sales Consultant in Arndale. As a key member of our store team, you will be responsible for delivering an exceptional customer experience by identifying and meeting our customers' needs.

Your Key Responsibilities:

  • Deliver outstanding customer service through a consultative approach, empowering customers to transform their telecommunications experience.
  • Provide tailored solutions to customers, leveraging your knowledge of our products and services.
  • Meet or exceed sales targets and performance metrics through proactive sales approaches and strong product knowledge.
  • Stay up-to-date with the latest technology and innovations, utilizing this knowledge to drive customer engagement and sales growth.

Requirements:

To succeed in this role, you will possess excellent communication skills, a strong ability to build rapport with customers, and a passion for staying at the forefront of technology trends. Previous customer-facing experience is highly desirable, along with a drive to learn and grow within the role.

What We Offer:

  • A dynamic and supportive work environment with opportunities for career advancement and professional development.
  • A competitive remuneration package, including performance-related bonuses and incentives.
  • Ongoing training and support to enhance your skills and knowledge.
  • An inclusive and diverse workplace culture that values respect, empathy, and understanding.

Our Commitment:

We are committed to building a workforce that reflects the diversity of our customers and community. We encourage applications from individuals who identify as LGBTQI+, people of color, women, Indigenous Australians, and people with disability.

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