
Retail Operations Manager
1 day ago
Our Team Lead Job Opening
We are currently seeking an organised, pro-active and results driven team leader to lead our retail operations, inspiring a high performing team to beat their targets and provide a world-class service.
The Role Overview- Responsible for the day-to-day operational running of the store, reporting to the store manager and being their biggest support - ensuring the commercial success of the store and managing its operational aspects.
- Supporting Store Success: Supporting the store manager in achieving store targets.
- Operational Efficiency: Managing stock control, store procedures, organising teams around the store to optimise sales.
- Team Development: Nurturing and developing the store team to unlock their full potential and support their development.
You will have a strong retail floor presence, managing teams presence around the store and influencing the sales space. You will also be trained thoroughly in our hand-crafted luxury product to become a product expert.
Requirements:- Proven experience in driving sales and profitability in store.
- A passion for driving a culture of exemplary customer service.
- Strong communication skills in order to establish and coach a high performing team.
- The ability to be adaptable and flexible to changing business needs.
- A positive, can-do attitude with a contagious enthusiasm for the products and core values.
- A well-presented appearance with a taste for desirable products and a passion for retail.
We offer a competitive rewards package that includes benefits such as staff discount, opportunities for development, subsidised health insurance, retail bonus scheme, employee assistance program, jewellery allowance, and wellness days.
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