Technical Services Specialist

2 weeks ago


Brisbane, Queensland, Australia Kardex Full time

Kardex, a leading provider of innovative automated storage and retrieval solutions, is seeking a highly skilled Technical Services Specialist to join our team in Adelaide.

The ideal candidate will have a strong background in electrical and mechanical engineering, with a minimum of 7-10 years of experience in field service. They will be responsible for providing exceptional customer service, installing, commissioning, and servicing Kardex Automated Storage and Retrieval Systems, as well as troubleshooting and resolving technical issues.

This is a full-time position that reports to the Director of Life Cycle Service, Australia. The successful candidate will work independently, with minimal supervision, and will be required to travel extensively throughout the country.

The estimated salary for this role is AU$120,000 - AU$150,000 per annum, depending on experience.

Key Responsibilities:
  • Install, commission, and service Kardex Automated Storage and Retrieval Systems
  • Provide exceptional customer service and support
  • Troubleshoot and resolve technical issues
  • Work closely with customers to understand their needs and provide tailored solutions
  • Maintain accurate records and reports
Requirements:
  • Diploma or degree in electrical or mechanical engineering
  • Minimum 7-10 years of experience in field service
  • Strong knowledge of warehouse automation and software systems
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
About Us:

Kardex is a global leader in automated storage and retrieval solutions. We are committed to delivering high-quality products and services that meet the evolving needs of our customers. Our team is passionate about innovation, customer satisfaction, and excellence.



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