Effective Service Department Leader Wanted

6 days ago

Leongatha, Australia beBeeLeadership Full time $104,000 - $130,878
Service Department Leadership Opportunity

We are seeking a highly skilled Service Department Manager to lead our team and drive customer satisfaction.

Key Responsibilities:
  • Develop and implement efficient service processes to meet customer needs.
  • Create annual service goals and manage departmental budgets in alignment with organisational objectives.
  • Manage warranty claims and product improvement programs within specified timeframes.
  • Schedule and assign tasks to employees based on their skills and knowledge.
  • Review work orders for completeness before customer billing.
  • Maintain departmental tools and equipment in good working order.
  • Recruit, train, and develop employees in the Service Department.
Requirements:
  • Excellent communication and time management skills.
  • Sound mechanical knowledge and understanding of operations and management principles.
  • Experience in people leadership and staff development beneficial.
  • Strong motivation to provide high-quality, efficient service.
Benefits:
  • Ongoing training and professional development opportunities.
  • Collaborative and supportive work environment.
  • Access to industry-leading equipment and technology.
  • Competitive salary package with monthly and yearly bonuses.
About Us:

We are a world-leading equipment dealer dedicated to delivering exceptional customer experiences through practical and reliable solutions.

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