Automotive Service Consultant
6 days ago
About the Role
We are seeking a highly motivated and experienced Service Advisor to join our Mazda Service Team in Campbelltown. As a Service Advisor, you will be the first point of contact for customers, assessing their needs and providing exceptional service.
Responsibilities:
- Assess customer needs and provide quotes for repair jobs
- Liaise with the workshop and parts departments
- Meet and exceed manufacturers' CSI targets
Requirements:
- Experience in retail automotive service
- Strong communication and customer service skills
- Commitment to exceeding customer expectations
- Automotive technical knowledge
- Familiarity with ERA-Power DMS preferred
- Punctual, reliable, and well-organized
- Team player with a professional attitude
- Current driver's license
- Attention to detail
- Right to work in Australia with residency entitlements
What We Offer:
- Employee Assistance Program (EAP)
- Training Pathway and Growth opportunities provided
- Supportive environment with ongoing feedback and guidance
- Discounted Bupa Private Health Insurance
- Exclusive discounts with our Samsung Partnership Program
- Discounted Gym memberships
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