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Team Leader
2 weeks ago
About the Role
Lead a high-performing team to deliver exceptional guest experiences.
The cornerstone of numerous communities, we own and operate more pubs than anyone. Our local pub is where stories are made and retold, a place to escape and feel at home. And every great local is made up of great people.
We're seeking an engaging people leader who is motivated to create memorable moments for our guests and their team. This role is key in supporting the Venue Manager and the team to bring to life our purpose of creating pub experiences locals love. With our extensive network of venues, this role unlocks unlimited career opportunities.
A day in the life of a Team Leader:
- Motivate and inspire the team to deliver a genuine and 'local' guest experience
- Champion team coaching and mentoring, Guest and Team initiatives and day-to-day operations
- Proactively activate local events and support the Venue Manager to develop & drive marketing initiatives
- Build a responsible service culture that is centred around fun, passion and authenticity, encouraging your team and guests to come as they are
What do we need from you
About you:
- You have great hospitality leadership and operational experience with positivity and enthusiasm to thrive in a fast-paced environment
- You have contagious passion when it comes to the guest experience and to inspire, coach and develop your team
- You hold current industry RSA and RSG/RCG qualifications as per state requirements
- You'll be yourself and to come as you are - we value our people
The benefits are good too
- An exclusive discount card for our hotels and brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
- As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
- We are full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
- Find out more about our range of benefits and discounts here
We are together creators
We're part of something much bigger, sitting alongside other leading businesses. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about having a good time - creating a safe, inclusive and fun place to rock up to. We're all about creating a more sociable future, together - for our customers and each other.
