Experience Host Team Lead

2 days ago

Hobart, Tasmania, Australia beBeeLeadership Full time $60,000 - $80,000

Transform Travel Experiences

A visionary leader is required to spearhead a dynamic team, driving exceptional customer service and delivering results-driven solutions in a fast-paced environment.

The ideal candidate will be responsible for leading the front desk operations, encompassing guest registration, booking management, and providing insider knowledge on local attractions.

This role requires a seasoned professional with a proven track record of success in similar hotel positions, boasting excellent communication skills, a passion for customer satisfaction, and the ability to motivate and mentor a team to achieve targets.

The successful candidate will also assist the Front Office Manager with administrative duties, reporting, and communication tasks, while embracing a culture of growth, development, and collaboration.

Rewarding Career Opportunities

  • Opportunities for career advancement and skill development

  • Discounted stays at top-tier hotels across Australia, Fiji, and New Zealand

  • Subsidized private health coverage upon successful completion of probationary period

About the Role

This leadership position offers an exciting chance to make a lasting impact on our guests' travel experiences. As a key member of our sales team, you will play a pivotal role in shaping our guests' perceptions of our company.

We are committed to fostering a diverse and inclusive work environment where associates can thrive and grow professionally.

The Ideal Candidate

  • Previous experience in a similar hospitality role, preferably with a focus on customer service and team leadership

  • Proven ability to drive sales growth and achieve targets in a fast-paced environment

  • Excellent communication, interpersonal, and problem-solving skills

  • Ability to work collaboratively as part of a high-performing team

  • Flexibility to adapt to changing priorities and work schedules

What We Offer

In addition to a competitive salary and benefits package, we offer opportunities for professional growth and development, a dynamic work environment, and a chance to make a meaningful contribution to our guests' travel experiences.

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