Water Meter Exchange Liaison
2 weeks ago
Job Overview
We are seeking a skilled Customer Service professional to support our water meter exchange contacts.
The successful candidate will perform various customer-facing and administrative functions, including outbound call functions, fielding inbound customer enquiries, and utilising multiple software programs for recording customer call interactions and scheduling appointments.
Key Responsibilities:- Perform outbound call functions to arrange appointments with customers
- Field inbound customer enquiries related to water meter exchange activity
- Utilise multiple software programs for recording customer call interactions and scheduling appointments
- Provide exceptional customer service to internal and external stakeholders and consumers
- Ensure all work performed is in accordance with contractual quality and safety requirements
- Undertake and complete any other duties as requested by Management
Requirements
To be successful in this role, you will have customer service experience, proficiency in MS Office products and web-based software, excellent organisational and administration skills, high-level attention to detail, and well-developed written and verbal communication skills.
Benefits
In return for your commitment, we will provide the opportunity to achieve personal bests, enrich career development, and contribute to positive legacies.
About You
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