Senior Key Account Services Manager

1 week ago


Melbourne, Victoria, Australia beBeeLeadership Full time $120,000 - $260,000
Key Account Team Lead Role Overview

This is a senior leadership position responsible for leading the Key Accounts team in providing exceptional service experience to key retail accounts.

  • Team Leadership & Development: Foster a positive team atmosphere, enhance the team's overall professional capabilities and service standards, and guide the team in exploring and implementing innovative customer service solutions.
Required Skills and Qualifications
  • Proven Leadership: A minimum of 3 years of experience in a team leadership role within customer service, account management, or related operations, with demonstrated exceptional leadership abilities.
  • B2B Customer Service & Operations Expertise: A strong background and solid practical experience in B2B account management, order processing, dealer services, and related operations.
  • Communication & Interpersonal Skills: Excellent cross-level and cross-departmental communication, coordination, and interpersonal skills.
What We Offer
  • A dynamic, challenging, and supportive working environment with an international, diverse, and entrepreneurial spirit.
  • Professional training and development opportunities.
Other Requirements
  • Strong analytical and problem-solving skills.
  • Ability to multitask efficiently under pressure.

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