
Ambassador for Donor Engagement
11 hours ago
The Garvan Institute of Medical Research is one of Australia's premier medical research institutes, dedicated to making groundbreaking discoveries that will improve health for all. As the Future Giving Coordinator, you will play a pivotal role in supporting the Institute's mission by providing exceptional supporter care to donors engaged with Gifts in Wills and mid-value donor programs.
This is a unique opportunity to make a meaningful impact on people's lives while working within a close-knit team that values innovation, integrity, and bravery. You'll thrive in a role where administration meets heartfelt connection, and each interaction helps build enduring relationships that support vital medical research.
Key Responsibilities- Provide personalized high-level care to supporters via phone, email, and mail – every conversation is a relationship-building opportunity.
- Assist in managing bequest programs, including sending information packs, birthday cards, thank you notes, and follow-ups.
- Maintain accurate donor records in the CRM and support seamless data entry, list preparation, and mail merges.
- Collaborate across internal teams to ensure outstanding donor journeys.
- Support engagement activities like morning teas, tours, and events for current and prospective donors.
- Contribute to planning, reporting, and continuous improvement of donor stewardship initiatives.
- Experience working in fundraising, supporter care, or philanthropy.
- Outstanding customer service and relationship-building skills.
- Confident using CRMs and Microsoft Office.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- High attention to detail and strong time management skills.
- Make a real impact by supporting world-class medical research.
- Be part of a mission-driven team culture.
- Enjoy flexible working arrangements.
- Access generous NFP salary packaging and professional development opportunities.
Ready to inspire a brighter future? Submit your CV and a short cover letter telling us why you are the right person for this role.
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