Care Business Development Specialist

2 weeks ago

Perth, Western Australia beBeeEngagement Full time $60,000 - $80,000
Key Job Details

At Home Care supports adults and children living with disability to be as independent and healthy as possible so they can pursue their goals and live life to the fullest.

As a registered NDIS service provider, we offer complex high care, including private in-home care and nursing services, through to social support, daily living assistance, and community access.

We are dedicated to providing the very best in care and nursing services and are led from the front by our experienced team and clinical specialists, who are some of the best in the business.

The Engagement Coordinator (EC) represents At Home Care and builds positive rapport with external stakeholders, service providers, clients, and care team members, to build and maintain business. The EC's responsibility is to nurture At Home Care's service offerings to support and engage with existing clients, maintain and grow service hours, and assist in building new business targets, while maximising individual funding plans.

Key Responsibilities:

  • Represent At Home Care and build positive relationships with external stakeholders, service providers, clients, and care team members.
  • Nurture At Home Care's service offerings to support and engage with existing clients, maintain and grow service hours, and assist in building new business targets.
  • Maximise individual funding plans and contribute to business growth.
  • Act as the primary connection between clients, care team members, and the office team.
  • Maintain effective relationships with external customers, such as NDIS Support Coordinators.
Requirements

Key Skills:

  • Demonstrated client-facing experience in the healthcare sector.
  • Excellent interpersonal skills with the ability to build rapport and trust.
  • High level of attention to detail.
  • Ability to work in a busy team environment and also independently to meet targets and deadlines.
  • Rostering experience.
  • Demonstrated experience in mentoring or supervising teams.
  • Experience working for clients with Acquired Brain Injuries and Spinal Cord Injuries (desired but not essential).
  • High Degree of understanding of the National Disability Insurance Scheme (Desirable).
What We Offer

Benefits:

  • A flexible work policy.
  • Our strong focus on wellbeing, including our free Employee Assistance Program (EAP) for use by you and your family.
  • Paid study assistance.
  • Being part of a fun team in a growing company, bursting with opportunity.

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