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Experience Builder

2 weeks ago

Melbourne, Victoria, Australia beBeeAmbassador Full time $90,000 - $120,000

Customer Experience Expert

This role presents a unique opportunity to excel in customer-centric environment. As the ultimate ambassador, you will be fully immersed in delivering exceptional experiences.

The Key Responsibilities

  • Develop and maintain a high-performance culture that inspires team members to shine as ambassadors.
  • Establish a selling environment that creates memorable moments and exceeds shopper expectations.
  • Embracing opportunities and surpassing commercial targets by setting new records and achieving remarkable success.
  • Build, coach, and inspire a team of talented individuals, fostering accountability for store performance and empowering them to achieve their goals.
  • Partner with divisional leaders to identify and resolve potential performance issues and policy violations.
  • Utilise expertise across divisions to implement visual merchandising directives, efficient operational processes, and continuous talent growth and development.

Requirements

  • At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
  • Strong communication skills, both written and verbal, with a sense of care.
  • Ability to charm and connect with people at all levels of the organisation.
  • Sharp business acumen and analytical thinking to deliver positive results.
  • Talent in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
  • Proficiency in Microsoft Office 365 Suite, POS systems, and applicant tracking systems.

We Offer

  • A competitive rewards package, including:
  • Staff discount.
  • A day off on your birthday.
  • Subsidised health insurance.
  • Retail bonus scheme.
  • Employee assistance programme.
  • Wellness days to focus on your well-being.

Equal Opportunities

We encourage applicants to refrain from including identity-related elements to ensure equal opportunity. If reasonable adjustments are required during interviews, please inform us as soon as possible.