Agribusiness Systems Integration Specialist

1 week ago

Brisbane, Queensland, Australia beBeeIntegration Full time $90,000 - $120,000
Job Title

Operational Specialist

The role of Operational Specialist is to oversee the IT and integration function within a rapidly growing Ag Tech organisation.

You will be responsible for ensuring seamless software and IoT integrations, troubleshooting technical issues, and providing first-line support for internal business systems.

As an Operations and Integration Support Specialist, you will work closely with cross-functional teams to drive business goals, deliver exceptional results, and contribute to continuous improvement initiatives.

This is an exciting opportunity to join a dynamic team where your technical expertise and passion for operational excellence will make a meaningful impact in a growing organisation.

Key Responsibilities
  • Oversee JIRA Service Desk and internal ticketing processes to ensure queries are handled efficiently and resolved smoothly.
  • Provide first-line support for software integrations, troubleshoot API/webhook issues, and assist with onboarding/offboarding and bulk data processes.
  • Support internal business systems, including HubSpot, Atlassian, and other software tools.
  • Collaborate across the wider business and with external development teams, software partners, and customers to ensure seamless integrations and data flow.
  • Ensure compliance with industry standards through proper documentation, process adherence, and knowledge base updates.
  • Monitor system performance and AWS usage, identify operational efficiencies, implement alerts, and contribute to continuous improvement initiatives.
Qualifications and Skills
  • Qualification in Information Technology, Computer Science, Engineering, or a related field.
  • Relevant professional certifications such as AWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator Associate, or CompTIA Security+.
  • Strong technical writing skills with the ability to document processes clearly.
  • Experience in managing systems and providing technical support.
  • Proficient in JIRA service desk (or similar) and familiar with ITIL practices.
  • A knowledge of APIs, webhooks, data integration, and IoT platforms.
  • Experience with AWS services, cloud infrastructure, and networking fundamentals.
  • An understanding of compliance, security testing, vulnerability management, and disaster recovery planning.
  • Strong communication skills, able to convey technical details to a range of audiences.
  • Process-oriented with a strong focus on attention to detail.
  • Strong analytical thinking skills with the ability to solve problems effectively.
  • Committed to driving continuous improvement in processes and systems.
  • A team player, able to work collaboratively across a business to achieve goals.
  • Excellent customer service and interpersonal skills.
Preferred Skills
  • An interest in DevOps and automation, with basic skills in scripting, CI/CD concepts, managing infrastructure as code, using Docker and Kubernetes, and working with monitoring tools.
  • Experience with Atlassian products, GitHub, SDLC practices, integration platforms, and data/BI tools.
  • Experience in mobile device management solutions, network security, VPNs, and core security practices.
Benefits

A competitive salary and package commensurate with the successful candidate's level of experience.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.

Role Details

Sector: Ag Tech/Livestock - Beef

Role: Operations and Integration Support Specialist

Location: Brisbane

Job Ref:

Contact:

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