Store Consultant

4 weeks ago


Bohle Plains, Queensland, Australia National Storage Full time
About the Role

We are seeking a highly motivated and customer-focused Store Consultant to join our team at National Storage. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for our customers.

Key Responsibilities
  • Provide outstanding customer service and support to our customers, ensuring their needs are met and exceeded.
  • Conduct centre tours and walk-throughs to showcase our facilities and provide customers with a comprehensive understanding of our services.
  • Maintain a safe and secure centre by adhering to workplace health and safety procedures and wearing appropriate safety gear.
  • Perform general administration duties, including customer contracts, inventory, and insurance claims.
Benefits of Working with Us
  • Permanent role with a dynamic and innovative company.
  • Rotating roster for work-life balance.
  • Structured training with a continued focus on development.
  • Onsite car park included.
  • Generous company paid parental leave.
  • Discounts on a range of storage services.
  • Unique wine offers and discounts through our subsidiary company Wine Ark.
  • 24-hour wellbeing support for you and your family through our Sonder partnership.
  • Reimbursements for approved wellbeing services under our WellNS Wallet program.
  • Ability to earn referral incentives.
About You
  • Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
  • A strong sales and customer service orientation.
  • A passion for delivering exceptional results.
  • You have a motivated, proactive, and positive attitude.
  • Ability to work well in a team and autonomously.
  • Willingness to learn and grow with the business.
  • Driver's license and car (required).
  • Forklift license (desirable).
  • The ability to work on a rotating roster, with every second Saturday from 9:00am-2:00pm.

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