Store Consultant
3 weeks ago
As a leading self-storage provider in Australia and New Zealand, National Storage prioritizes its people and customers, driving its success. With over 250 centres across the region, we're committed to delivering exceptional service and innovative solutions.
The RoleWe're seeking a Full Time Store Consultant to join our team in Townsville. As a vital role within our business, you'll work closely with customers to ensure a seamless service is provided. This exciting and varied role encompasses customer service, administration, and operational tasks.
Key Responsibilities- Deliver exceptional customer experiences by supporting customers in making the best storage choice for their needs.
- Conduct centre tours and walk-throughs to showcase our facilities.
- Maintain centre presentation, cleanliness, and achieve budgeted KPI goals to ensure our centres meet our high standards.
- Ensure a safe and secure centre by following workplace health and safety procedures.
- Perform general administration duties such as customer contracts, inventory, and insurance claims.
- Permanent role with an industry leader and ASX 200 listed company.
- Rotating roster for work-life balance.
- Structured training with a continued focus on development.
- Onsite car park included.
- Generous company paid parental leave.
- Discounts on storage services and merchandise.
- Unique wine offers and discounts through our subsidiary company Wine Ark.
- 24-hour wellbeing support for you and your family through our Sonder partnership.
- Reimbursements for approved wellbeing services under our WellNS Wallet program.
- Ability to earn referral incentives.
- Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
- A strong sales and customer service orientation.
- A passion for delivering exceptional results.
- You have a motivated, proactive, and positive attitude.
- Ability to work well in a team and autonomously.
- Willingness to learn and grow with the business.
- Driver's license and car (required).
- Forklift license (desirable).
- The ability to work on a rotating roster, with every second Saturday from 9:00am-2:00pm.
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Bohle Plains, Queensland, Australia National Storage Full time{"title": "Store Consultant", "description": "Join Our Team at National StorageAt National Storage, we're committed to providing exceptional customer service and a seamless storage experience. As a Store Consultant, you'll play a vital role in achieving this goal.As a dynamic and innovative company, we're always looking for talented individuals to join our...
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