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Retail Operations Leader

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City of Hobart, Australia Skechers AustraliaNew Zealand Full time

Welcome to Skechers Australia, where we are not merely selling footwear; we are influencing lifestyles. Skechers stands as a global pioneer in the shoe industry, recognized for our cutting-edge designs, unparalleled comfort, and dedication to delivering the ultimate walking experience. As a brand that surpasses boundaries and trends, Skechers has become a hallmark of stylish and comfortable footwear.

The Position:
Our retail locations are more than just outlets for purchasing shoes; they represent our brand ethos. We are in search of an enthusiastic and driven Store Manager to oversee operations. If you possess a passion for footwear, a talent for leadership, and a commitment to exceptional customer service, we encourage you to consider the exciting career prospects at Skechers Australia.

A Typical Week:

  1. Forge new friendships with a team that shares a love for fashion, fitness, and building authentic connections with customers.
  2. Receive mentorship and skill enhancement from approachable and engaging Area Managers who are dedicated to your personal and professional growth.
  3. Engage with a diverse customer base, including frontline workers, fitness aficionados, and those seeking stylish activewear.
  4. Ensure the smooth operation of your store to meet sales targets, KPIs, store presentation, visual merchandising, inventory management, wage control, and loss prevention.
  5. Inspire your team to achieve outstanding results in KPIs and value-added targets across locations.
  6. Monitor store sales closely to meet daily, weekly, monthly, and yearly objectives - recognize exceptional achievements and pinpoint areas for improvement.
  7. Effectively manage labor costs in-store, adhering to weekly wage targets and company scheduling standards.
  8. Coach and mentor your team to maintain high morale and support their individual development through training and succession planning.
  9. Ensure compliance with health and safety regulations and adhere to relevant legislation.
Benefits & Culture:
  1. Enjoy a 40% discount on Accent Group brands including Hype DC, Skechers, Platypus, Vans, and more.
  2. Work a Tuesday to Saturday schedule, allowing for two consecutive days off to promote a healthy work-life balance.
  3. Access our 'Employee Benefits' program, which includes discounted gym memberships and health insurance packages.
  4. Collaborate with premium products alongside fellow passionate sneaker enthusiasts.
  5. Receive training and development opportunities to advance your career.
  6. Participate in the Future Leaders program, which includes leadership training workshops, global conferences, awards nights, and more.
To excel in this role, you will possess:
  1. Proven experience as a Retail Store Manager or Senior Assistant Store Manager in a fast-paced setting.
  2. A passion for leading and motivating a team to achieve their best performance.
  3. A proactive and driven 'Make it Happen' mindset.
  4. The ability to think strategically to identify opportunities and a successful track record in driving sales and KPIs.
  5. Operational excellence with experience in inventory management and visual merchandising.
  6. Experience in effectively managing schedules and labor costs.

At Accent Group Limited, we are dedicated to fostering an inclusive workplace that values diversity and inclusion. We believe in the richness of our workforce across age, gender, identity, race, sexual orientation, ethnicity, and physical and mental ability. We strive to create an equitable employment environment where everyone, regardless of background, can be themselves. The Accent Group acknowledges and pays respect to the Traditional Owners and ongoing custodians of the land.