Senior Contact Solutions Specialist

1 week ago

Melbourne, Victoria, Australia beBeeCloudTelephony Full time $80,000 - $120,000
About the Role

This is a challenging and rewarding opportunity for a highly skilled professional to join our team as a Cloud Telephony Analyst. In this role, you will be responsible for delivering operational excellence in contact capability solutions across multiple channels.

You will work closely with internal stakeholders to identify opportunities for improvement and implement changes to enhance our telephony operations. This includes managing day-to-day operations of call centre telephony needs, monitoring and supporting project ideation to execution.

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