Change Management Specialist

3 weeks ago

Sydney, New South Wales, Australia NCS Australia Full time
About the Role

NCS Australia is seeking a highly skilled Change Manager to lead and manage change management and communications activities across multiple large-scale change initiatives. As a key member of our team, you will contribute to the continuous improvement of our Change Management Framework and Tools.

Key Responsibilities
  • Develop and manage comprehensive change plans to deliver agreed-upon capabilities, ensuring customer and business benefits are realized within scope, time, and budget.
  • Conduct stakeholder analysis and manage stakeholder communications and engagement to ensure stakeholders remain engaged and committed throughout the change process.
  • Provide communications support for key community events, process improvements, and change initiatives.
  • Coach smaller projects on change management practices, helping them to adopt and implement effective change strategies.
Requirements
  • Demonstrated success in designing, developing, and implementing change management and communications plans across multiple transformation projects in a large organization.
  • Exceptional writing and editorial skills, including the ability to manage and produce high-quality written material for a wide range of audiences and shared across various channels.
  • Ability to operate effectively in a dynamic environment with changing priorities and across large complex environments, while prioritizing work under pressure.
  • Change management certification (e.g., Prosci) highly regarded.
  • Previous insurance domain experience required.
Why NCS Australia?

NCS Australia is a company that values innovation, collaboration, and purposeful work. We offer a range of benefits, including paid parental leave, initiatives focused on employee well-being, and discounted health insurance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform.

We are an equal-opportunity employer and take pride in our commitment to valuing and supporting our people and the communities we serve. We actively support and encourage people with disability to apply and are dedicated to attracting, retaining, and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, and age.

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